- (818) 826-2199
- info@absihc.com
Families often come to us feeling overwhelmed and unsure of what to do next. You can start with one conversation. Our role is to guide you step by step, explain your options clearly, and help you move forward at a pace that feels right for your family.
Families often come to us feeling overwhelmed and unsure of what to do next. You can start with one conversation. Our role is to guide you step by step, explain your options clearly, and help you move forward at a pace that feels right for your family.
Step 1
Consultation
Step 2
Personalized care plan
Step 3
Caregiver matching
Step 4
Start of care
Step 5
Ongoing support
Care begins with a simple call or referral. We start by listening to what matters most to your family, then guide you through each step clearly and at a pace that feels right.
We begin with a conversation centered on listening and understanding. Families often reach out during an emotional or uncertain moment, and there is no expectation to have everything figured out. We take time to hear your concerns, learn about daily life at home, and answer questions clearly, explaining options with patience and care so families feel supported and reassured from the very first step.
A personalized care plan is created around daily routines, safety needs, health considerations, cultural preferences, and what feels most familiar at home. The plan supports comfort, dignity, and independence and remains flexible as needs change over time.
Caregivers are thoughtfully matched by language, culture, experience, and compatibility. Familiar communication and shared understanding help seniors feel comfortable and respected, while families gain confidence knowing care feels personal and thoughtfully supported.
Care begins with clear communication and a gentle introduction. Families know who will be providing care, what to expect, and how support will look day to day, creating clarity and predictability that helps everyone feel prepared, informed, and at ease
Support continues beyond the first visit. We check in with families and caregivers within the first 24 hours, again after the first week, and again around the 30-day mark to ensure care feels right and needs are being met. Communication and follow-ups continue after that, with adjustments made as life changes. Backup care is always available, so families can trust that support remains reliable and well-coordinated, even as schedules or needs change.
Care feels most comfortable when it comes from someone who understands language, culture, and daily life. We carefully match caregivers based on shared language, cultural background, experience, and compatibility, so care feels familiar and respectful from the start. Thoughtful matching supports routines, communication, and trust, helping seniors feel at ease and families feel confident over time.
Care does not stop once it begins. We stay closely involved through regular check-ins, clear communication, and responsive follow-up. Families hear from us at meaningful moments, and care plans are adjusted thoughtfully as needs change. Backup caregivers are planned in advance, so care continues without disruption if schedules change or a caregiver is unavailable. This steady oversight helps families feel confident that care remains well-supported, dependable, and responsive over time.
We check in within the first 24 hours, again after the first week, and again around the 30-day mark, with ongoing oversight to ensure care continues to feel right for your family.
Questions about coverage and cost can feel overwhelming, especially when care decisions already carry emotional weight. You do not need to have everything figured out before reaching out. Our role is to help families understand their options clearly and guide them step by step, so decisions feel informed and manageable.
Medicare covers short-term, medically necessary services such as skilled nursing or therapy, usually following a hospital stay. It does not cover ongoing non-medical home care, which focuses on daily living support, safety, companionship, and independence at home. This type of care often becomes important once medical services end and families need continued, everyday support.
A Better Solution In Home Care is in-network with Medi-Cal Managed Care plans, Medicare Advantage Plans, and VA Homemaker and Home Health Aide. We also work with VA Aid and Attendance, long-term care insurance, and private-pay families. No matter the coverage, every family receives the same level of professionalism, consistency, and respect.
We help explain benefits, answer questions, and walk families through the process so coverage feels clear and care feels supported from the start.
Paperwork and approvals can feel overwhelming, especially when families are already navigating care decisions. Our office team helps manage the administrative details, including benefit verification, authorizations, claims, and required forms. We explain what is needed, handle the process, and keep families informed along the way, so they can focus on their loved one instead of paperwork.
Families can also access scheduling updates and care communication through our secure systems, helping them stay informed even when they cannot be there in person.
Many families worry about cost before fully understanding what options may be available. Every situation is different, and many families discover they qualify for support they did not expect. We take time to explore options thoughtfully and build care plans with clarity and transparency, so families can move forward with confidence and without pressure.
Licensed, insured, and trusted by families across North Los Angeles County, North San Diego County, and surrounding communities.
Families reach out at all stages. You do not need to have everything figured out.
Medicare does not cover non-medical personal care or homemaker services.
It only covers short-term, medically necessary care such as skilled nursing, therapy, or wound care, usually after a hospital stay. A Better Solution In Home Care provides non-medical home care focused on safety, independence, personal care, companionship, and daily living support.
Yes. The agency is in-network with Medi-Cal Managed Care plans such as Health Net, Molina, and Kaiser, as well as VA TriWest and SCAN. They also work with long-term care insurance when policies include in-home support. The team helps families verify eligibility, confirm benefits, and understand required authorizations before starting services.
Yes. The office team handles the authorization request, billing, and claims process for all third party payors. For clients using long-term care insurance privately, the agency helps complete required forms and provides the invoices and care notes needed for reimbursement.
Medicare’s home health benefit is short-term and medically focused. A Better Solution In Home Care provides longer, ongoing, and non-medical support that helps clients stay independent and comfortable at home. Caregivers assist with bathing, dressing, meal preparation, medication reminders, companionship, and safety monitoring.
