How we care

Care feels most supportive when it is personal and thoughtfully guided. Our services are delivered through caregivers who understand culture, language, and daily routines, with care planned intentionally to support familiarity and trust.

Care is tailored to your family’s rhythm, whether support is needed occasionally or more continuously.

Care that connects, teaches, and makes every home safer

African American caregiver smiles and rests her hands on an older woman’s shoulders as they share a warm moment in a bright home.

Everyday care and support at home

Caregiver in scrubs holds an older woman’s hands beside a walker as they smile at each other in a bright living room.

Personal care and assistance with activities of daily living (ADLs and IADLs)

Support with everyday activities such as bathing, dressing, grooming, mobility, and daily routines, delivered with dignity, patience, and respect. Care is provided in a way that feels familiar and supportive, honoring how each person prefers to live at home.

Caregiver pours tea into a small glass cup for a smiling older woman at an outdoor table in a garden.

Companionship, homemaker support, and respite care

Meaningful presence through conversation, shared activities, light household support, and companionship that supports emotional well-being. Respite care allows family caregivers time to rest, work, or travel, knowing their loved one is reliably supported.

Caregiver stands behind an older woman, gently resting her hands on her shoulders as they smile together indoors.

Transitional care from hospital to home

Care that supports a safe and smooth transition home after a hospital stay. This includes help with daily needs, routines, and recovery support so families feel reassured during a vulnerable time.

Caregiver and older man sit together on a couch, smiling as they review information on a tablet.

Care coordination for dementia, Parkinson’s, and post-stroke clients

Coordinated care for individuals managing complex or changing conditions. Care remains informed, consistent, and responsive as needs evolve, reducing stress for families and supporting stability at home.

Older couple smiles while speaking with a caregiver who is seated in front of them in a cozy living room.

Safety and wellness checks, thoughtful staffing, and family education

Ongoing attention to safety, routines, and well-being at home. Families experience thoughtful staffing, clear communication, and guidance that helps them feel informed, confident, and supported throughout the care journey. 

Specialized care with understanding

Programs designed for comfort, safety, and joy.

Dementia & Memory Care (language and culture-matched)

Care for individuals living with Alzheimer’s or dementia, delivered by caregivers matched by language and culture. Familiar communication, routines, and understanding help individuals feel safe, respected, and at ease at home.

Minimal icon of two hands gently supporting an older adult’s hand with a cane, in sage green and warm cream tones

Parkinson’s Support & Mobility Assistance

Thoughtfully delivered care that supports mobility, daily routines, and safety for individuals living with Parkinson’s or similar conditions. Care is delivered with patience, awareness, and respect for each person’s pace and abilities.

Insurance and Covered Benefits (Medi-Cal Managed Care; Medicare Advantage Plans; VA Homemaker and Home Health Aide; VA Aid and Attendance; Long-term care insurance)

Support for families navigating covered benefits and private options. Regardless of coverage type, care is delivered with the same professionalism, consistency, and respect, so families never feel treated differently.

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Family Support Program: caregiver guidance, home safety evaluations, and risk-prevention education

Guidance and education that help families feel confident and prepared. This includes communication, home safety insight, and practical support so families understand care needs and feel supported in their role.

Minimal icon of a caregiver walking beside an older woman outdoors under a soft sun and cloud, in sage and cream tones.

Joyful Living Program: activities that nurture mind, body, and spirit – from shared meals to walks and reading

Intentional moments of connection woven into daily care. From shared meals and conversation to walks and reading, this program brings comfort, dignity, and joy into everyday life, supporting emotional well-being alongside physical care.

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Care elevated through understanding.

Our caregivers are supported, trained, and valued, because quality care begins with people who feel prepared, respected, and connected to the work they do.

Insurance and Covered Benefits

We support families through private pay, long-term care insurance, and recognized public and managed care programs, including Medi-Cal managed care plans, Veteran Benefits, and Medicare Advantage programs such as SCAN Healthplan. No matter the coverage, every family receives the same level of professionalism, coordination, and respect.

Rated 5 out of 5 by families

Families often come to us through referrals, because thoughtful care and clear communication build trust over time.

What families share

“The care has felt thoughtful and well-coordinated from the beginning. Communication has made all the difference.”

– Adult daughter

Care feels more manageable with steady support.

Families reach out at all stages. You do not need to have everything figured out.

Let’s talk through what’s going on at home

Frequently Asked Home Care Questions

Is this covered by Medicare?

Medicare does not cover non-medical personal care or homemaker services.

It only covers short-term, medically necessary care such as skilled nursing, therapy, or wound care, usually after a hospital stay. A Better Solution In Home Care provides non-medical home care focused on safety, independence, personal care, companionship, and daily living support.

Yes. The agency is in-network with Medi-Cal Managed Care plans such as Health Net, Molina, and Kaiser, as well as VA benefits and Medicare Advantage plans that cover home care services. We also work with long-term care insurance when policies include in-home support. The team helps families verify eligibility, confirm benefits, and understand required authorizations before starting services.

Yes. The office team handles the authorization request, billing, and claims process for all third party payors. For clients using long-term care insurance privately, the agency helps complete required forms and provides the invoices and care notes needed for reimbursement.

Medicare’s home health benefit is short-term and medically focused. A Better Solution In Home Care provides longer, ongoing, and non-medical support that helps clients stay independent and comfortable at home. Caregivers assist with bathing, dressing, meal preparation, medication reminders, companionship, and safety monitoring.